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Streamlining Recovery Education

Customer Relationship Management (CRM) designed for 
Recovery Colleges

Your Partner in Mental Health Education Management

Our system enables effective management of all phases of the learner journey, from application and enrolment through to course completion. Many of the critical processes are automated, for example, the management of learner satisfaction surveys, providing comprehensive reports on demographics, attendance and impact. It has been custom-built for Sussex Partnership NHS Trust’s Recovery College and meets the specific needs of this unique education sector whilst incorporating all the relevant aspects from adult education provision. Envelope’s Virtual Learning Environment (VLE) functionality allows for students to access course-related material as it is automatically released after each session. This is accessed via a student online dashboard where they can clearly see their enrolments, attendance and for example any surveys, evaluations they are due to complete. This is very much in keeping with what a student would have if they were enrolled at a Further Education college or a Higher Education institution and helps to emphasise the underpinning educational ethos of Recovery Colleges maximising student autonomy.

Reliable and Secure

Envelope combines Management Information System (MIS) and Customer Relation Management (CRM) functionality enabling more productive team working. It has robust security features and is compliant with all IT and data protection requirements.

Custom Design

Designed for Recovery Colleges with high customisation flexibility.

Advance Reporting

Efficient insights with built-in analytics and data visualisation.

Scalable Solution

Capable of managing Recovery and Discovery Colleges.

Robust and Secure

Ongoing security, maintenance, and performance monitoring.

Dedicated Support

Dedicated customer support and regular maintenance.

Compliance Assurance

Features designed for compliance in data handling.

Highly Responsive Customer Support

We have a dedicated technical support team who are very effective at quickly responding to queries and resolving issues that may arise. Our structured support management procedure allows you to raise tickets effortlessly and track progress in real time, ensuring full visibility into the resolution process. Whether you need assistance with troubleshooting, guidance on system functionality, or help implementing new features, our team is committed to providing timely and efficient support tailored to your needs.

Advanced Reporting and Data Visualisation

Envelope excels in its ability to generate comprehensive reports, complete with intuitive charts and data visualisations. This feature empowers Recovery Colleges to not only view but also thoroughly understand their operational data. With the capability to drill down into specifics, users can explore data layers, uncovering detailed insights into student progress, course effectiveness, and overall college performance. These advanced reporting tools are particularly useful for creating quarterly reports at the click of a button, allowing for a dynamic and in-depth assessment of the college's achievements and areas for improvement. Whether it's tracking enrolment trends, monitoring attendance rates, or evaluating the success of different programs, Envelope's reporting system transforms raw data into actionable intelligence, aiding in strategic decision-making and continuous enhancement of the educational experience.

Advanced Features

Real-Time Report Builder

Reports are fully customisable and produce graphics in a range of formats for ease of use in any evaluations that need producing / presenting.

Pro

Automated Survey Management

Facilitates the creation, and analysis of surveys. Design customised surveys, share them across multiple channels.

Online Booking System

Enables students to easily enrol in courses and workshops online, with real-time updates on availability.

Virtual Learning Environment

Includes a secure document management system for storing and sharing important documents and resources with students

Document Management

Includes a secure document management system for storing and sharing important documents and resources.

Attendance Data Recording

Offers a system for recording and tracking attendance data, enabling accurate and up-to-date monitoring of student participation in courses and workshops.

Automated Notifications

Sends out automated email and SMS (text) notifications for course confirmations, reminders, and other important communications.

Export Templates

Allowing to export data using customisable CSV templates, tailored for your specific needs.

Tutor Access Features

Grants tutors access to necessary tools and information, including student progress, course materials, and communications with students

Cloud-Based Infrastructure

Utilises cloud technology for scalable, reliable, and accessible system infrastructure, ensuring high availability and performance.

Pro

Native REST API

Our system provides a comprehensive REST API, enabling seamless integration with your internal systems for enhanced functionality and interoperability.

Pro

ReQol Survey Analysis

This is built in so that this data can easily be added to the national data set.

Pro

Robust Access Control

Implements role-based access controls to ensure users can only access information and functionalities relevant to their role.

Pro

Curriculum Planning

Curriculum planning feature helps you design courses, set objectives, and track progress.

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